Tel : Kendrick Rd 0118 920 7040
Tel : Craven Rd 0118 921 3160
Referrals are accepted by:
Fax: 0118 9207041
Letter to 11 Kendrick Road Reading RG1 5DU
Referrals may be made to a named consultant or not, as you wish.
Please call 0118 9207040 if you have any queries.
There are many different financial arrangements that people have now to cover their private care.
Please contact our Finance Manager on Tel: 0118 9207044 or Email: [email protected] if you have any questions on financial arrangements or require any further information.
Care Quality Commission
"We found the service was providing safe, effective, caring, responsive and well-led care in accordance with relevant regulations".
Professor Steve Field CBE FRCP FFPH FRCGP
Chief Inspector of General Practice
"Berkshire Health Ltd benefits from being purpose built to meet the needs of their patients, the clinic is very welcoming for patients. Each of the consulting rooms has been refurbished to a very high standard. All clinical areas where developed to a high clinical standard whilst in keeping with the rest of the building. Berkshire Health ltd benefits from ample free off road parking especially as you are very close to Reading centre. The centre opened in October 2011 and working hard to establish there self as a standalone service. Currently the Berkshire Health Ltd has an USS which is on loan from the manufacturer until there new USS is delivered, I have advised Julia that once the new USS is installed I will quality assess this.. It was evident from my visit to the Berkshire Health Ltd that they are committed to delivering high quality service and care. Thank you facilitating my visit."
Patient Satisfaction Survey - Berkshire Health Ltd 2017
Making sure our patients are well looked after is our top priority. Every year, Berkshire Health Limited carries out a survey to find out how patients think we’re performing. Patients who were seen at The Forbury Clinic sites at Kendrick Road or Craven Road between 1st April 2016 and 31st March 2017 were invited to complete an online survey.
The 2017 patient satisfaction survey results are out and 96% of patients rate Berkshire Health as ‘excellent’ or ‘satisfactory’. Not only that, 98% of those surveyed would definitely or were likely to recommend us in the future.
This is what the patients told us about Berkshire Health Ltd services at The Forbury Clinic:
•99% said they found it easy to make an appointment
•98% said they were likely to recommend the clinic to either friend or family
•95% said the care and attention from their consultant was good
•99% said the cleanliness of the clinic was good
Patient comments from the survey:
“Thank you to everyone who was involved in my visit and helped to minimise my anxiety.”
“I have nothing but praise for all aspects of the Clinic. Truly professional, courteous, relaxed and efficient.”
“Kind staff at every level, Reception, Secretaries, Consultants, Nurses. Nothing too much trouble for Secretaries and Reception. Very impressed with the whole operation of this consultancy.”